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PRIVACY POLICY

Privacy Policy

This privacy policy outlines how Functional Sports Chiropractic, along with its affiliated entities, collects, uses, and protects the personal information of individuals accessing or using its products and services.

 

Information We Collect

We collect personal data when you interact with our website, whether by registering, making a purchase, subscribing to our newsletter, responding to surveys, or completing forms. The information you may be asked to provide includes, but is not limited to: your name, email address, postal address, and phone number. You may, however, choose to browse our site anonymously.

Additionally, we may collect technical information automatically when you visit our website. This includes:

  • Your IP address

  • Browser type and version

  • The webpage you visited prior to arriving at our site

  • The pages you visit within our website

  • Duration of visits and interactions with our site, including search terms and statistics on access times

This information helps us analyse site performance and improve our offerings. It is not linked to personal identifying data.

 

How We Use Your Information

The data we collect is used for various purposes, including:

  • Personalisation: Tailoring the user experience to better suit your preferences.

  • Website Improvements: Continuously refining our website based on user feedback and behaviour.

  • Customer Service: Enhancing our ability to respond effectively to your requests and support needs.

  • Transaction Processing: Managing orders and completing transactions.

  • Targeted Advertising: Delivering relevant ads based on your interests (including through "Retargeting").

We will never sell, trade, or share your personal information with third parties without your explicit consent, except in the following circumstances:

  • To process your orders or provide requested services

  • To run contests, surveys, promotions, or other site features

  • To send you updates related to your order or account

You may opt out of email communications at any time by following the instructions in each email.

 

Data Protection

We take your privacy seriously and implement a variety of security measures to safeguard your personal information. Our website uses Secure Socket Layer (SSL) encryption to protect sensitive data during transactions. All sensitive details, such as credit card information, are transmitted securely and are not stored on our servers after the transaction is completed.

 

Use of Cookies

Our website uses cookies, small files that are stored on your device through your web browser. Cookies help us recognise your browser, remember your shopping cart, retain your preferences, and analyse website traffic. They allow us to improve user experience and customise your visits.

 

Disclosure of Information to Third Parties

We do not share your personally identifiable information with external parties, except for trusted partners who help us run our website, process transactions, or provide services, and who agree to maintain confidentiality.

We may also release information if necessary to comply with legal obligations, enforce our website policies, or protect the rights, property, or safety of our business or others.

Non-personal data, such as aggregated site traffic information, may be shared with third parties for marketing, advertising, or other purposes.

 

Third-Party Links

Occasionally, we may include links to third-party websites or services on our site. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage users to review the privacy policies of any third-party websites they visit.

 

Social Media and Advertising Partners

  • Facebook: We use Facebook’s Conversion Tracking and Custom Audiences features to measure and target our ads. Facebook may use cookies and web beacons to gather information across websites and serve tailored ads.

  • Google: We work with Google to utilise Google Analytics and display targeted ads. Google collects anonymous data through cookies and other technologies, which helps us understand our audience and measure advertising effectiveness.

 

Opting Out of Targeted Advertising

You can opt out of third-party ad networks’ automated data collection for targeted advertising by visiting this opt-out page or adjusting your preferences with the Google Display Network at Google Ads Settings.

 

Children’s Privacy

In compliance with the Children's Online Privacy Protection Act (COPPA), we do not collect or maintain personal information from children under the age of 13. Our website and services are intended for individuals who are 13 years or older.

 

Scope of This Privacy Policy

This privacy policy applies only to information collected through our website. It does not cover data collected offline or through other means.

 

Consent

By using our website, you agree to the terms of this privacy policy and consent to the collection and use of your data as outlined here.

 

Complaints

If you have any concerns or complaints regarding how we handle your personal information, please contact us in writing. We will respond to your complaint within 30 days.

 

Contact Information

For more information or questions about our privacy policy, please reach out to us at:

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